Technology
Bendigo Launches Free Digital Literacy Programs Amid Safety, Access Concerns
Initiatives at the Bendigo Neighbourhood Hub and Bendigo Bank branches deliver free training while highlighting needs for individualized support and online caution.
How we reported this
The Bendigo Neighbourhood Hub will start free Google Workspace sessions on July 23 as part of its schedule that also covers Microsoft Word, Google Docs and AI for beginners.
These offerings arrive as more residents rely on digital tools for daily tasks, yet face hurdles such as device unfamiliarity and concerns over secure online practices. The programs aim to close gaps without leaving vulnerable groups behind.
Hub and Bank Initiatives Target Local Needs
The Bendigo Neighbourhood Hub runs the Click and Learn program, which pairs English language development with basic computer tuition for people from non-English speaking backgrounds. Funding for Click and Learn comes from the City of Greater Bendigo and Learn Local. The Hub also supplies specialized support for people with disabilities or those who struggle with digital skills, using small class sizes, laptops and workbooks for individualized assistance.
Bendigo Bank works with Good Things Foundation to run digital literacy programs at more than 50 branches. These include over 110 Banking Safely Online sessions open to customers and non-customers alike, teaching confident use of digital devices. The sessions directly address risks tied to online banking and general device use.
Resources Extend Reach Beyond Scheduled Classes
Residents can supplement in-person classes with national tools available at no cost. DigitalLearn.org supplies self-directed tutorials, Techboomers.com focuses on older adults, and the Northstar Digital Literacy Assessment offers an online skill quiz. These options let users practice at their own pace while the local programs handle group instruction and tailored help.
Evidence of demand shows in the Hub's emphasis on accessibility features and the Bank's volume of safety sessions across dozens of sites. The combination points to ongoing needs for support structures that reduce isolation for some learners and reinforce safe habits for all.
People interested in the July 23 Google Workspace start or other Hub sessions can review details at the organisation's site. Those seeking the Banking Safely Online sessions should check Bendigo Bank branch listings, while self-paced practice remains open through the listed national platforms.